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SCARPRO EDUCATION Privacy Policy

 

Last updated: 20 January 2026

This Privacy Policy is provided in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

We are committed to protecting your personal information and ensuring that it is collected, used, and stored lawfully, reasonably, and transparently.


1. Personal Information We Collect

When you register for or attend our online training sessions or webinars hosted via Microsoft Teams, we may collect the following personal information:

  • Full name

  • Email address

  • Company or business name

  • Role or profession

  • Area or location

  • Responses to custom registration questions

  • Attendance and participation records


2. Purpose of Collection

Personal information is collected and processed for the following purposes:

  • Managing webinar and training registrations

  • Communicating session details, reminders, and follow-up information

  • Verifying attendance for certification or proof of participation

  • Maintaining internal training and attendance records

  • Improving our training offerings and services

Registration alone does not constitute certification. Certification or proof of attendance is issued only to participants who attend the session.


3. Lawful Basis for Processing

Personal information is processed in accordance with POPIA on the basis of:

  • Consent provided during registration

  • Performance of a contract (delivery of training services)

  • Legitimate business interests, provided these do not override your rights


4. Data Storage and Security

  • Personal information is processed and stored using Microsoft Teams and Microsoft 365, which implement appropriate technical and organisational security measures.

  • Access to personal information is limited to authorised personnel only.

  • Reasonable safeguards are in place to prevent loss, misuse, unauthorised access, or disclosure.


5. Sharing of Personal Information

We do not sell, rent, or trade personal information.

Personal information may be shared only where necessary:

  • With Microsoft as the webinar hosting platform

  • To comply with legal or regulatory obligations

All third-party services used are required to comply with applicable data protection standards.


6. Retention of Information

Personal information is retained only for as long as reasonably necessary to:

  • Fulfil training, certification, and reporting requirements

  • Meet legal, regulatory, or administrative obligations

Thereafter, information is securely deleted or anonymised.


7. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of inaccurate or outdated information

  • Object to the processing of your personal information

  • Withdraw consent, where applicable

Requests can be submitted using the contact details below.


8. Contact Details

For questions, requests, or concerns relating to this Privacy Policy or the processing of personal information, please contact:

SCARPRO
Email: scarpro@scarhair.com

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